Access a variety of support channels that will help you resolve your difficulty in the easiest way possible. The many support channels are integrated into the application, applying artificial intelligence (AI) algorithms to advise the most effective channel to take care of your problem.
From incident administration to self-support, our service desk modules are meant to maintain your assistance desk productive and also your customer gratification concentrations high.
By taking on your day-to-working day support for SAP and ongoing company administration, we might help lessen complexity, greatly enhance operational efficiency, and deliver all the many benefits of possessing a single reliable lover for software support and managed services.
Rimini Support™ for SAP fully supports your SAP computer software — which includes customizations and all tax, lawful, and regulatory updates — at a savings of as much as 90% on the total existing SAP support fees, liberating up significant IT resources for innovation.
Scheduled appointments require at least 24 hours observe to allow engineers to arrange to the session.
The chat transcript and all of the attachments will almost always be captured and recorded website in your situation log, whether or not the problem is solved straight away or not.
A transforming small business natural environment necessitates frequent adaption of your small business answers and may bring about launch updates of your SAP devices.
Take pleasure in our substantial reporting abilities tailored to your requirements, masking historic data and actual-time data while making sure accessibility only for suitable stakeholders.
proactive support recommendations for every web page - driven by AI and curated by SAP support for your personal application
To get the provider, down load and fill while in the beneath questionnaire and e-mail it to the final Ledger Migration back Business.
Rimini Support™ for SAP™ helps you to bounce-commence your foreseeable future SAP roadmap now. Regardless of which SAP solution or launch you’re jogging, we can support it for at least 15 several years devoid of updates, permitting website a good amount of time and adaptability to approach a lengthy-term ERP strategy aligned with your company wants.
Patches are code-corrections for a certain Variation of an SAP item. Support deals are a set of a number of patches. Lastly, support bundle stacks are a group of support offers.
From its inception, SAP's Buyer Support has stood out for its expanded role past bug fixes and difficulty resolutions. Every day jobs consist of fixing tickets and resolving challenges, all geared toward maximizing purchaser business price, securing investments, and optimizing SAP functions. We've been a proactive company associate dedicated to assisting click here buyers reach their objectives.
Cookies are required to post types on this website. Permit cookies. How insightsoftware is using cookies.